Shipping policy

Shipping Policy

Processing Time All orders are processed within 1–3 business days (Monday–Friday, excluding holidays). Orders placed on weekends or holidays will begin processing the next business day.

Shipping & Delivery We currently ship within the United States only. Shipping times vary depending on the carrier and the shipping method selected at checkout. Estimated delivery windows will be displayed during checkout before you complete your order.

Please note that delivery timeframes are estimates provided by the carrier and are not guaranteed. Delays may occur due to high order volumes, weather conditions, or other factors outside our control.

Shipping Costs Shipping rates are calculated at checkout based on your order and selected shipping method.

Order Tracking Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this to monitor your delivery status.

Lost or Damaged Packages If your order arrives damaged or is lost in transit, please contact us at hello@aurabellenm.com within 7 days of the expected delivery date so we can assist you.

Questions? Reach out to us at hello@aurabellenm.com or through our contact page — we're happy to help!